Optimizing
technology
to
help
people
achieve
more
We provide reliable managed IT services tailored to your business needs in Charlotte.
A Design Tech engineer working at a client siteThe Design Tech team in a planning meetingNetwork equipment installed by the Design Tech infrastructure team
Step 01

Onboarding

Our team gets to work deploying our remote management tools and gathering a complete picture of your IT environment. We collaborate with current providers and internal stakeholders to build a comprehensive domain dossier, your central source of truth for all key administrative information.
Onboarding
Step 02

Strategic Planning

We provide you with reports including Workstation Health, Security Audit, and a detailed Onboarding Report. Using these insights, we develop a customized IT strategy tailored to your business needs, outlining recommended improvements, priorities, and a clear path forward.
Strategic Planning
Step 03

Implementation

We move quickly and carefully to implement solutions. Whether it is transitioning systems, improving security, or optimizing your infrastructure, we coordinate closely with your team to ensure minimal disruption and maximum value.
Implementation
1997
Serving businesses since
12
Specialists on the team
6
Industries served

The Minds Behind the Magic

We will be accountable to our clients, teammates and partners with the goal of delivering the best customer experience, period. We will achieve this by clearly understanding an issue or desired outcome, communicating effectively, responding promptly, meeting expectations, delivering optimal solutions, and doing whatever it takes to ensure we are treating everyone fairly and beneficially. We are citizens of our communities, we are stewards of our environment, we are humble servants. We are Design Tech.
Jon Wilson
CEO
Jon Wilson
Mark Wilson
President
Mark Wilson
Will Bumgardner
COO
Will Bumgardner
Sam Abernathy
CIO
Sam Abernathy
Tyler Pell
CTO
Tyler Pell
Cheryl Loggins
Controller
Cheryl Loggins
Johnny Lowe
Sales Engineer
Johnny Lowe
Seamus Beecher
Systems Engineer
Seamus Beecher
Tyler Ritchie
Systems Engineer
Tyler Ritchie
Thomas Griffin
Systems Engineer
Thomas Griffin
Austin Ignaczak
Systems Engineer
Austin Ignaczak
Tom Whichard
Infrastructure Technician
Tom Whichard

Hear From Our Happy Customers

We do not believe in one-size-fits-all solutions. Our approach is rooted in personalized service, long-term strategy, and a deep understanding of each client's unique environment. We act as an extension of your team, communicating clearly, responding quickly, and delivering solutions that actually make your job easier.
A Design Tech customer collecting a repaired laptop

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